Privacy Policy

Effective Date: October 23, 2026
Last Updated: October 23, 2026

 

This policy explains how ARTEFOGLIO LLC (“ARTEFOGLIO,” “we,” “us,” or “our”) collects, uses and discloses personal information when you visit www.artefoglio.com (the “Site”), place an order, purchase a gift card, create an account, subscribe to our emails, submit a form or application, or contact us.

 

Information we collect

Depending on how you use the Site, we may collect:

• Contact details: name, email address, phone number, and shipping and billing addresses.

• Order information: products and gift cards purchased, transaction details, payment status, order history, returns and support messages.

• Account information: your account identifier, profile details and preferences.

• Content you submit: messages, form entries, reviews, and La Galleria applications, including artwork, portfolio links, biographical information and other details you provide.

• Technical information: IP address, browser and device type, language, pages viewed, links clicked, referring pages, approximate location inferred from your IP address, and timestamps.

• Email engagement information: delivery status, email openings and link clicks made available through Wix Email Marketing.

We collect information directly from you, automatically through your use of the Site, and from providers that support payments, shipping, communications, security and other Site functions.

 

Payment information

Payments are processed by the payment provider available at checkout. We do not receive or store full payment card numbers. We may receive transaction details and limited payment information, such as payment status, transaction identifiers, card brand and the last four digits, when the provider makes them available. If you save a payment method, it is managed by the payment provider.

 

Gift card recipients

If you purchase a gift card for someone else, we receive the recipient’s email address and any name or message you provide. Please provide only the information needed to deliver the gift card.

We use this information to deliver and service the gift card, maintain related transaction records, prevent fraud and resolve questions or disputes. Purchasing a gift card for someone does not subscribe that recipient to our marketing emails.

 

La Galleria applications

We use information submitted through La Galleria forms to review applications, communicate with applicants and arrange participation in exhibitions or related features. If an application is selected, we may publish the artist’s name, biography, artwork and other materials agreed for publication. Private contact details are not published unless you have provided or approved them for public display.

 

How we use information

We use personal information to:

• Process orders and payments, ship products, deliver gift cards and handle returns.

• Manage accounts and provide customer support.

• Review applications and communicate with artists.

• Send order updates and marketing emails.

• Operate, maintain and secure the Site, and prevent fraud or misuse.

• Understand Site and email performance and improve our content, products and services.

• Maintain tax and business records, resolve disputes and protect our rights.

 

Cookies and similar technologies

The Site uses cookies and similar technologies through Wix and other providers supporting its functions. These help operate the cart, checkout, account access and security features, remember preferences, and measure Site usage and performance.

We use Usercentrics for Wix to manage cookie choices. You can review and manage the available non-essential cookie categories through the cookie banner or its preferences controls. Essential cookies support core Site functions and are not disabled through those controls.

You can also manage cookies in your browser settings. Blocking or deleting cookies may affect parts of the Site. The Site does not respond to legacy browser “Do Not Track” signals. This does not change the choices available through our cookie controls.

We do not currently use advertising pixels to track visitors across third-party websites for targeted advertising.

 

Email communications

We use Wix Email Marketing to send marketing emails to subscribers. You can unsubscribe at any time using the link in a marketing email. Unsubscribing does not stop messages needed to manage an order, gift card, account or support request.

Our email tools may record delivery, openings and link clicks to help us understand campaign performance and improve our communications.

 

Who receives information

Our Site is hosted on Wix. We use Wix services for store operations, customer records, forms, communications and analytics, and Usercentrics for cookie preference management.

We may also share information with payment providers, shipping carriers, shipping-label services, security providers and other providers as needed to operate the Site and fulfill orders.

Providers acting on our behalf process information for the services they provide to us. Some providers, including payment services and shipping carriers, may also process information for their own security, recordkeeping and compliance purposes under their own privacy policies.

We do not sell personal information for money. We may disclose information to respond to lawful requests, protect people or rights, investigate fraud or security issues, or enforce our agreements. Information may also be disclosed or transferred as part of a proposed or completed merger, acquisition, sale or reorganization of the business.

 

Your choices and rights

Your privacy rights depend on where you live and which privacy laws apply to our business. These may include rights to access or obtain a copy of your personal information, correct inaccuracies, request deletion, or opt out of certain uses or disclosures.

To submit a request, email info@artefoglio.com with “Privacy Request” in the subject and describe what you would like us to do. Where identity verification is needed, we may request information reasonably necessary to confirm that the information belongs to you. An authorized representative may contact us on your behalf.

Some information may need to be retained for transactions, tax records, security or dispute resolution. If we cannot fulfill a request in full, we will explain the reason. We will respond within the applicable timeframe and will not discriminate against you for exercising your privacy rights.

You can manage marketing subscriptions through the unsubscribe link in our emails and cookie preferences through the controls described above.

 

How long we keep information

We keep personal information for as long as reasonably needed for the purposes described in this policy, including orders, gift cards, applications, support, tax and business records, security and dispute resolution. Retention periods depend on the type of information, the purpose for which it was collected and applicable recordkeeping requirements.

 

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

 

Children

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, email info@artefoglio.com so we can review the matter and take appropriate steps.

 

Where information is processed

We are based in the United States. Your information may be processed and stored in the United States and other countries where our service providers operate.

 

Third-party links

The Site may contain links to other websites, including artists’ portfolios and social media pages. Those websites have their own privacy practices and policies, which we do not control.

 

Changes to this policy

We may update this policy by posting a new version and changing the Last Updated date.

For material changes, we will provide a prominent notice on the Site or notify you by email, as appropriate. If a change requires your consent, we will request it before making that change.

 

Contact

For privacy questions or requests, email info@artefoglio.com.