gift card terms
Effective Date: October 23, 2026
Last Updated: October 23, 2026
​
These terms apply to electronic gift cards sold by ARTEFOGLIO LLC (“ARTEFOGLIO,” “we,” “us,” or “our”) at www.artefoglio.com. Our Terms of Service also apply.
​
Nothing in these terms limits any right or remedy that cannot be limited by law.
​
What a gift card is
An ARTEFOGLIO gift card is an electronic code that can be used toward eligible purchases at www.artefoglio.com.
It is not a credit card or debit card, cannot be reloaded and cannot be used with other merchants. A gift card cannot be used to buy another gift card.
​
Delivery
Gift cards are delivered electronically to the recipient details provided when purchasing the gift card. Email delivery is available, and additional delivery options may be offered during purchase.
Where scheduling is available, you may select a future delivery date and time. Scheduled delivery uses Coordinated Universal Time (UTC), which may differ from your local time or the recipient’s local time. Actual receipt may be affected by processing or the recipient’s email or messaging provider.
The processing period for physical products does not apply to gift cards.
If you do not receive your purchase confirmation, or the recipient does not receive the gift card, check the spam folder or the selected delivery channel, then contact info@artefoglio.com.
​
Recipient details and corrections
Please check the recipient’s contact details carefully before completing your purchase.
If you made a mistake, contact us as soon as possible. Changes to scheduled or completed deliveries are not guaranteed.
After verifying the purchase and remaining balance, we may disable the original code and issue a replacement gift card to the correct recipient. We cannot restore amounts already redeemed by someone else, except where the loss resulted from our error.
​
Expiration and fees
ARTEFOGLIO gift cards and their remaining balances do not expire.
We do not charge purchase, activation, dormancy, inactivity, service or replacement fees.
​
How to use a gift card
At checkout, select “Redeem a gift card” and enter the code exactly as it appears in the gift card message. If your order total exceeds the available balance, you can pay the difference using another accepted payment method. If your order total is lower, the remaining balance stays available for future purchases. Orders for physical products remain subject to the destinations and other conditions in our Shipping Policy.
Balance inquiries
To request your balance, email info@artefoglio.com.
We may ask for information reasonably needed to locate the gift card and verify that you are entitled to receive its details. We may also require verification before resending a code, changing delivery details or issuing a replacement.
Currency
Gift cards are issued in U.S. dollars and can be used only for purchases in U.S. dollars.
Refunds and returns
Gift cards are not refundable or redeemable for cash, except where required by law. To request a cash redemption required by law, contact info@artefoglio.com.
Returns of products purchased using a gift card are subject to our Refund & Returns Policy.
If you return an eligible product paid for wholly or partly with a gift card, the refundable amount originally paid using the gift card will be issued as a replacement electronic gift card, unless applicable law requires a different remedy. Replacement gift cards do not expire.
Any refundable amount paid using another payment method will be returned to that original payment method. Each payment method will be refunded no more than the amount originally paid using it.
​
Lost, stolen or misused codes
Keep your gift card code secure. Anyone who has the code may be able to use its balance.
Except where caused by our error, we are not responsible for unauthorized use resulting from a lost, stolen or disclosed code after delivery to the contact details provided with the purchase.
If your gift card is missing or you suspect unauthorized use, contact us promptly. After verification, we may be able to disable the code and replace its unused balance. We do not guarantee recovery of amounts already redeemed. If you have lost the gift card message, contact us to request that it be resent after verification.
​
Fraud and payment disputes
We may temporarily suspend a gift card or hold an unfulfilled order while investigating reasonably suspected fraud, unauthorized payment or a payment dispute relating to the gift card purchase.
If our review confirms that the gift card was obtained through fraud or an unauthorized payment, or that its purchase payment has been reversed, we may disable the affected balance and cancel related unfulfilled orders.
A payment dispute does not by itself establish fraud. Any final action will reflect the outcome of the review, and we will not recover the same amount twice.
​
Privacy
We use recipient contact details to deliver and administer gift cards, provide support and verify requests. We may also retain relevant information for recordkeeping, fraud prevention and dispute resolution, as described in our Privacy Policy.
Receiving a gift card does not automatically subscribe the recipient to marketing communications.
​
Changes to these terms
We may update these terms by posting a new version and changing the Last Updated date.
The version in effect when a gift card is purchased applies to that purchase. Later changes will not reduce its existing balance or introduce an expiration date or additional fees.
​
Contact
Questions about gift cards? Email info@artefoglio.com.